General Terms and Conditions
for the online shop at the URL
operated by
Louis Hagemann
SHINSOCKZ
Stiftstraße 46
32657 Lemgo
Email: help@shinsockz.com
Phone number: 015224617215
– hereinafter referred to as: Provider –
1. Scope
These General Terms and Conditions (GTC) apply, upon their inclusion, to all contracts for the purchase of goods, services or other items (hereinafter “goods”) in the online shop at the above URL, in the version valid at the time of contract conclusion. These GTC apply exclusively. Deviating terms and conditions of the customer shall not become part of the contract unless the provider expressly agrees to them.
2. Conclusion of Contract
2.1 The offers in the online shop are non-binding invitations by the provider for visitors of the online shop to submit an offer to purchase the goods offered in the shop.
2.2 The order of the goods is placed via the provider’s online order form. After selecting the desired goods, entering all required mandatory information, and completing all other required steps in the ordering process, the selected goods can be ordered by clicking the order button at the end of the checkout page (order). By placing the order, the customer submits a binding contract offer to purchase the selected goods. The contract is concluded when the provider accepts the customer’s offer. Acceptance occurs either through written or text confirmation of the contract (e.g., via email) and the receipt of this order confirmation by the customer, or by delivering the ordered goods and the receipt of the goods by the customer, or by requesting payment from the customer (e.g., invoice or credit card payment during the order process) and the receipt of this payment request by the customer. The relevant moment for the conclusion of the contract is the first occurrence of one of these alternatives.
2.3 Before submitting a binding order via the provider’s online order form, the customer can check their entries and correct them at any time using the usual keyboard, mouse, touch, or other available input functions. Additionally, all entries are displayed again in a confirmation window before the final submission of the order and can also be corrected there using the usual input options.
2.4 The provider will store the contract text after the contract is concluded and send it to the customer in text form (e.g., via email). The provider will not make the contract text accessible beyond this. If the purchase was made through a customer account in the online shop, the customer can view their orders and associated order data there.
2.5 The following languages are available for the conclusion of the contract: German, English
3. Right of Withdrawal for Consumers
Consumers are generally entitled to a right of withdrawal for contracts concluded outside of business premises and for distance contracts. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly not attributable to their commercial or self-employed professional activity. Details can be found in the withdrawal instructions provided to every consumer no later than immediately before the conclusion of the contract.
4. Payment, Default
4.1 The prices listed in the online shop at the time of the order shall apply. All prices include statutory VAT and any applicable shipping costs. The customer is informed about the available payment methods in the provider’s online shop.
4.2 If “SEPA direct debit” is agreed, payment is due immediately after the conclusion of the contract. Before the purchase price is debited, the customer will be informed of when the agreed amount will be debited (pre-notification). The direct debit will not be initiated before the receipt of this pre-notification and not before the deadline specified in the pre-notification. If the direct debit fails due to insufficient funds, incorrect bank details, or other reasons attributable to the customer, the customer shall bear any resulting return debit fees, provided they are responsible for the failed transaction.
4.3 If payment by credit or debit card is agreed, the purchase price is due immediately upon conclusion of the contract.
4.4 If “PayPal” is agreed as the payment method, the purchase price is due immediately upon conclusion of the contract. Payment is processed via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg.
5. Retention of Title
The purchased goods remain the property of the provider until full payment of the purchase price has been made.
6. Delivery and Reservation of Self-Supply
6.1 Unless otherwise agreed, delivery shall be made within the delivery time stated in the online shop to the delivery address provided by the customer. The applicable delivery times can be found in the online shop.
6.2 If the provider cannot deliver the ordered goods because they were not supplied by a reliable supplier through no fault of their own despite having concluded a matching purchase agreement on time, the provider is released from the obligation to perform and may withdraw from the contract. The provider is obliged to inform the customer immediately about the impossibility of performance. Any consideration already paid by the customer will be refunded without delay. Mandatory consumer rights remain unaffected by this clause.
7. Warranty
The statutory provisions on liability for defects apply.
8. Liability and Indemnification
8.1 The provider shall be liable without limitation:
- for damages resulting from injury to life, body, or health caused by an intentional or negligent breach of duty by the provider or an intentional or negligent breach of duty by a legal representative or vicarious agent of the provider;
- for damages resulting from an intentional or grossly negligent breach of duty by the provider or an intentional or grossly negligent breach of duty by a legal representative or vicarious agent of the provider;
- based on a guarantee promise, unless otherwise regulated;
- due to mandatory liability (e.g., under the Product Liability Act).
8.2 If the provider negligently breaches a material contractual obligation, liability is limited to the foreseeable, typical contractual damage, unless liability is unlimited pursuant to the preceding paragraph. Material contractual obligations are obligations that the contract imposes on the provider according to its content to achieve the contractual purpose, the fulfillment of which makes the proper execution of the contract possible in the first place and on the compliance with which the customer regularly relies.
8.3 Otherwise, liability of the provider and its vicarious agents and legal representatives is excluded.
8.4 The customer shall indemnify the provider against all claims of third parties – including legal defense costs at the statutory rate – asserted against the provider due to unlawful or contract-breaching actions of the customer.
9. Data Protection
The provider treats the personal data of its customers confidentially and in accordance with legal data protection regulations. For more information, please refer to the provider’s privacy policy.
10. Final Provisions
10.1 The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods, unless this choice of law would result in a consumer with habitual residence in the EU being deprived of the protection afforded by mandatory provisions of the law of their country of residence.
10.2 If the customer is a merchant, a legal entity under public law, or a special fund under public law, the court at the provider’s place of business shall have jurisdiction, unless an exclusive place of jurisdiction is established. This also applies if the customer does not have a residence within the European Union. The provider’s business address can be found in the heading of these GTC.
10.3 If any provision of this contract is or becomes invalid or unenforceable, the remaining provisions shall remain unaffected.
11. Information on Online Dispute Resolution / Consumer Arbitration
The provider is neither willing nor obligated to participate in dispute resolution proceedings before a consumer arbitration board.
Our email address can be found in the heading of these GTC.